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Noticeboard

Please be aware there is a national issue with Vodafone's network calling Landline phones. Therefore if you try to ring the Surgery you will be able to hear us however we cannot here you. Please try to use an alternative number if possible, if this is not then our receptionists will try to call you back.


In May we had 302 appointments that were not attended. This is equates to 3,830 minutes. This is unfortunately an increase of 64 appointments compared to last month. If you cannot attend please cancel your appointment! Thank you.

When We Are Closedclosed_sign

In the event of an emergency when the surgery is closed at weekends, evenings and public holidays, telephone Medicom on 01603 488 488 or 111 if you need medical help fast, but it is not an emergency.

NHS 111

In the case of an urgent medical problem when the practice is closed you can call the NHS 111 service for advice and speak to a triage nurse. You will be assessed and advice given or arrangements made to see a doctor.

When to use NHS 111:

You should use the NHS 111 service if you urgently need medical help or advice, but it is not for life-threatening situations.

Call 111 if:

  • You need medical help fast, but it's not a 999 emergency.
  • You think you may need to go to Accident & Emergency or need another NHS urgent care service.
  • You don't know who to call or you don't have a GP to call.
  • You need health information or reassurance about what to do next.

For less urgent health needs, contact your GP or local pharmacist in the normal way.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website